What are Missed Call Alert?
SMS alerts every time you miss a call.
Call alerts keep you in the loop about any incoming calls you’ve missed. If a caller can’t get through, you’ll get a SMS notification with their details so you can call them back. Whether or not the caller left a voicemail, we’ll send you an alert.
Each alert includes the caller’s phone number, the date and time, and their message (if they left a voicemail).
Why Missed Call Alert?
Every missed call is an opportunity for your business.
Information at your fingertips
Our system records every missed, answered, and dropped caller’s phone number, call time and voicemail. There’s no need to whip out your notepad and pen – we record all the info for you.
Convenient and instant alerts
Our missed call alerts include the caller phone number and are delivered via SMS, email, or both. With all the details on your preferred platform, tracking calls is simple.
Follow up and close more sales
Your customers expect a speedy response. Our technology helps you deliver. It is important to follow up all missed calls as this could impact revenue.
How does it work?
Get real-time notifications every time you miss a call.
Who uses Missed Call Alert?
Businesses who want to quickly follow up missed calls.
Zintel Customer Case Study
Richard runs a real estate agency. During peak hours, his agency gets a high volume of incoming calls and enquiries. He’s concerned that his call centre staff aren’t keeping up, but isn’t sure if it’s time to expand the team.
So, Richard activated our missed Call Alert feature. This means that when he’s out of the office, we email him a notification with details on each unanswered call. Richard uses this feature to follow up with missed calls. It also helps him keep his finger on the pulse. If there are too many missed calls, he plans to hire more staff.
Compatibility with inbound numbers.
Frequently Asked Questions.
Yes. We can set up Call Alert to trigger for specific call types. For example: completed, unanswered, abandoned, busy.
Yes. You can select whether you’d like email notifications, SMS notifications, or both. Please note: these are two different features and are priced separately.
Yes. You can enter up to five email addresses or mobile numbers to receive the alerts.
All other features
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See how your business can benefit from Missed Call Alert