Complete freedom of choice!
Keep your existing numbers or pick new numbers
A toll free or free call number is a 1800, 1300, 13 inbound number with 6 to 10 digits. Customers can call the number for free or the cost of a local call from any fixed landline in Australia, although calls from mobiles are subject to carrier charges.
Toll free numbers come with inbuilt call management features which make it easy to optimise your business telecommunications.
A “Free Call” number or toll free numbers are ideal for businesses of all sizes and types looking to extend their coverage beyond your local area. Customers will be able to contact you through a single point of contact making your premium phone number an easy to recall portal ideal for capturing new customers and increasing your sales leads. We specialise in offering business customers of all shapes and sizes the most cost-effective way of managing inbound customer calls as well as gaining the insights a business needs to grow and develop in meaningful and effective ways. Zintel can register your toll free number in Australia and manage your inbound call management. Use our data insights gleaned from your inbound calls to judge the efficacy of marketing and advertising campaigns, spotlight the leading customer service and sales agents, broaden your market reach and move your business into a national space while identifying key areas of improvement.
Toll free numbers are numbers that reward your customers for calling your business. Not only are they recognisable and national numbers that can be called within Australia from anywhere, but they are also free for your customers to use. Calling you on a toll free number means that your customers are not charged for the call they make. The use of a toll free number immediately suggests value for money for your customers as well as a large and reliable business capable of absorbing the cost of their calls. If you’re looking for a way to step outside a strictly local market presence, then a toll free number could be the next step your business needs to take.
The prefix used for toll free numbers is 1800. Your toll free number from Zintel will start as a 1800 number but from there you have the freedom to use any number that you choose. Paring toll free numbers with smart numbers or phone words is a great way to increase the recall potential for your customers. Not only do they remember that calling your business is free, but they can also easily remember your number by spelling out a word related to your business on their digital keypad. For example, a national florist selling fast home delivery flowers across Australia might choose something like 1800 PETALS. Matching your advertising and marketing material is easy with a central, national free call number that relates directly to your service offering.
Toll free numbers are national Australian inbound telephone numbers which mean that customers call into your business using your toll free number. Behind the scenes, Zintel uses the latest in call management software and technological solutions to deliver crystal clear call quality and instant, accurate call routing for your customers. While your business may have branches throughout the country, your customers only know your business by its central number. They call into your business and then are accurately routed to the first available operator or most appropriate agent or service depending on where they are and what they need. We use a range of tools and solutions to instantly and seamlessly route your business calls.
Never miss a customer call again using our 24/7 locally based inbound call centre. As part of our service offering, you can register a toll free number with us as well as access the full array of our call management expertise.
No additional software/app or hardware needed. Works through your
existing mobile/landline provider. Does not require the internet to answer calls
We are your one-stop-shop for managing your calls. Small businesses rely on Zintel.
We know it can be tough figuring things out on your own. That’s why our Australian technical support team is always here for you 24/7. We work around the clock, handling over 1500 support enquiries every month.
We only use Tier 1 corporate grade networks such as Optus and Vocus to ensure maximum reliability. 99.97% uptime, uncapped calling ability (we don’t limit the number of concurrent calls to your vanity number) and our robust VOIP technology is not like the rest.
All Zintel vanity numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.
A toll free number is more memorable, more professional, and more attractive for prospective customers.
Avoid that sinking feeling of a missed call with no message left, that next call could be your next big client.
A vanity number signals you are established and reputable. There’s a reason the big companies use them.
Whether it’s the growth of your team or a change of location, you’ll always be reached on the same phone number.
Use the powerful call features for more efficiencies so you can concentrate on managing and building your business.
Too often we speak with customers who are doing a great job but are missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.
Luckily the frustration of missed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional and put an end to your calls going to your competitors.
|Number Type||1300 Number|
|What to Look for||What to Avoid|
Reliability & Network
Remove drop-offs or quality issues when you’re in a business call
|Tier 1 provider with corporate grade up time and system redundancies||Low quality VoIP infrastructure that can cause bad connections|
Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.
|Unlimited concurrent calls as much as your answer point can handle.||Potentially limit your concurrent calls to less than 5|
Leasing your Number
Keep control of your number
|You are free to use any number and take it with you if required. If you want a specific number - buy it from the government website
thenumberingsystem.com.au so you keep full control.
|Provider buying your number from thenumberingsystem.com.au and will lease it back to you at a higher rate.|
When you buy an inbound number through Zintel, you can instantly improve your business with our included call features.
You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.
Just because you’re a small business doesn’t mean you need to look small.
We helped John the plumber look bigger than he is by setting up an IVR solution for sales, finance and general. All pointing to his mobile
Never miss a lead with the Zintel call management system.
We helped Kev the milkman turn our Voice to Email feature into a seamless over the phone ordering system.
Keeping you connected to yourcustomers
We help many Auto Mechanics deliver their car pickup messages using the Email2SMS feature
Always know how your website and campaigns are performing
We help Garry measure the success of the websites he builds, by providing a unique tollfree number for each site – so he can show his clients how many calls the sites are generating.
eg: 1300 YOURBUSINESS
Found the number? Need help setting it up or couldn’t find the number and need help finding the right one?
Request a call back. We’ll help you get it sorted.
You can get a fast and easy quote from us for your toll free numbers either online or by calling a Zintel consultant today. We’ll help you to find the best type of number for your particular business and help you select the best letters for your company profile. With your premium number from Zintel, you get access to 24/7 customer service as well as gaining access to valuable call analytics. There are no expensive or complicated hardware additions, and the set-up is quick and easy.
We can also take over the management of any existing phone words or telecommunications arrangement that your business is currently using, including porting over existing toll free numbers. We are committed to offering our customers the latest in call management software and technology to deliver crystal clear call quality, insightful and meaningful data insights as well as the most affordable and cost-effective pricing model. Every service that we offer is scalable and adaptive so we can service Australian businesses of all sizes and stay with you as you grow and develop.
Our pricing schedule is scalable, moving with your business. We don’t charge hidden fees or snare our customers in complicated contracts. We add value to your business by offering bespoke telco solutions delivered by experts who are on hand 24/7 to support your business, and we do it in the most cost-effective way possible.
Encourage and reward your customers for recalling your business with a free call available on your toll free number from Zintel. Increase your customer response from marketing and advertising campaigns like billboard advertising or radio ads. Take the next step in your brand evolution with Zintel and discover how we can support your business growth intuitively, seamlessly and effectively.
Call a consultant today to discuss your plan options with toll free numbers and smart numbers with Zintel. We’ll help you to develop the best number for your business. You will also receive free 24/7 customer service and gain access to valuable inbound call analytics. There are no additional or expensive hardware add-ons required and it’s easy to set up and start using immediately.
Easily find the difference between 1300 Number, 1800 Numbers and Local Virtual Numbers to ensure you make the best decision for your business
|1300 Numbers||1800 Numbers||Local Virtual Number|
|Plans Available||Available on all plans||Available on all plans||Available on all plans|
|Cost to your customer, when they call||Cost fo local calls||Free Call||Cost of local calls|
|Cost to your business||Refer to plan specifications||Refer to plan specifications||Refer to plan specifications|
|Number Example||1300 123 123||1800 123 123||(02) 8598 8571
(03) 9190 8917
(07) 3708 3266
(08) 7221 1627
|Feature Compatibility||Compatible with ALL features||Compatible with ALL features||Not Compatible with:
Restricted Call Access
Your business can sound just as professional as Australia’s leading big businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice greeting, voice-mail and IVR menu and install it in your system. It’s a great way to give your business a professional edge.
Want every call to be answered by a friendly professional? Virtual Receptionist is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying one. How it works is that our call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.
Keep your existing numbers or pick new numbers
Zero downtime, no porting fees, 30 day money back guarantee
Plans start from $15 a month with
included calls and call features
Risk Free 30 Day Money Back Guarantee | No Porting Fees
Getting a toll free number with Zintel is easy. Simply visit our online store, choose your number, choose your plan and we will set you up within 1-2 days. Once setup is complete, the number is yours.
If you wanted a specific number: Go to the Numbering System and see if the number you had in mind if available. Once you purchase a number from the Numbering System, you can call us up on 1800 946 835 and our expert will help connect this number for you.
A toll free number is an inbound number or vanity number that allows you to receive calls on an existing phone device such as a mobile or landline. Within Australia a vanity number can either be a 1300 numbers, 1800 numbers, 13 numbers or local number.