What is Call Forwarding?
Forward your incoming 1800/1300 calls
to any device.
Our Call Forwarding gives you the flexibility to choose how and where to direct your incoming calls. When your customers call your business number, their call is automatically directed to your chosen answer point. You can choose from a range of numbers and locations, whether mobile or landline.
This means you never have to miss another call, whether you’re working from home, your office, or on the road. Call Forwarding means better service for your customers and more convenient call pick ups for you and your team. We include Call Forwarding as a standard feature with all our phone plans.
Why use Call Forwarding?
Build your professional image
and level up your customer service.
Use your existing landline or mobile
As a part of the standard service we provide, Call Forwarding allows Zintel to send all the calls made to your Virtual Number to the device you choose. Browse our features pages to learn more about how call features can boost your business number.
Answer business calls anywhere
With flexible Call Forwarding options, you can pick up enquiries from the office, at home, or on the road. Delight your customers by answering more calls faster.
Look like a respectful business
When you promote your 1300 business number instead of your personal one, it gives your customers the right impression. You’re a professional business, and now you look like one.
How does it work?
Incoming calls to your virtual business number
get directed to your chosen device.
Who uses Call Forwarding?
Everyone that has an Inbound Virtual Number.
Zintel Customer Case Study
Ray runs an IT company and spends a lot of time travelling around Australia for business and leisure. This meant that he missed a lot of calls and sometimes his customers couldn’t reach him. He felt like he was always apologising to customers for the delay.
Now with an Zintel Virtual Number and Call Forwarding, all his 1800 number calls come through to his mobile and Ray can take calls and service his clients from virtually, anywhere. When Ray’s not available to take the calls, they automatically go to a Virtual Receptionist Service. This has transformed his company and the way he does business.
Compatibility with inbound numbers.
Frequently Asked Questions.
No. You can’t forward your virtual number to a different virtual number.
Yes. But if you want to divert calls overseas, please contact us to confirm call rates.
Yes. We can send any calls to Australian mobile numbers.
All other features
Other tools that will transform your business.
We’re always here to help.
We’ll help find the best plan and 1300 Number for your Business.