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Smart Numbers

Become memorable for your customers with a Zintel Smart Number.

Get more sales leads with a personalised number.

Number Availability Find the right number
We will help you find the perfect smart number for your business
Transfer your existing number
Seamless porting to Zintel lets you
continue with business with no downtime
Best Investment for a small business. Love it
Demel Lawyers
What are Smart Numbers?

Personalised, unique & easy to remember.
Discover the power of a Smart Number.

Smart Numbers smallbusiness

Smart Numbers

Smart numbers are sometimes referred to as phone words. They are 13, 1300 or 1800 numbers followed by your choice of word so that your phone number is completely customised. Being unique to your business, Smart Numbers make it much easier to customers to remember your number and easier for them to reach you.

Most of Australia’s leading businesses use Smart Numbers to increase their call volumes. Research shows they are a very successful marketing tool for creating more sales leads phone calls to your business.

What are smart numbers?

Smart Numbers are premium telephone numbers designed for inbound calls from your customers, helping to boost customer engagement by creating memorable, fun and effective marketing that functions as your business’ main point of call. Examples of Smart Numbers include 13 numbers, 1300 numbers (charged as a local call rate) or 1800 (toll free) phone numbers. We provide your business with the ideal Smart Numbers developed to make it fast and easy for your customers to remember your contact details right when they need to engage you. Create marketing campaigns around your new Smart Number solution and allow us to furnish you with the incisive and detailed call reporting you need to accurately measure your marketing and advertisings strengths and weaknesses.

How to use smart numbers?

Smart numbers with 13 and 1300 prefixes can be up to 10 digits in length and charge your customers the cost of a local call rate when they dial from any landline in Australia. They serve as inbound numbers only and provide your customers with a single contact number they can call from anywhere. Premium phone numbers with the 1800 number prefix are toll free and do not charge your customers at all when they contact you from any Australian landline.

Smart numbers from Zintel can also be customised with specific letters or words to match with your business, service, products or branding. What type of business do you operate? What word can you use to help customers remember your business exactly when they need you? 13 POOL? 1300 FLIGHT? Or would a repetitive number help your customers to remember how to contact you? 13 99 99?

Serving as powerful branding tools, premium numbers like Smart Numbers are the ideal marketing tool to keep your contact details fresh in your customers’ minds. With helpful words or letters that are easy to recall, your business can maintain an active profile and increase customer engagement from marketing and advertising campaigns. Ideal for placing in radio ads and on billboard advertising a smart number utilising phone words can be quickly committed to memory when a pen isn’t to hand.

These kinds of contact numbers are also very long-lived so you whatever stage your business is currently in, your Smart Numbers can be easily retained as your business develops and grows. They allow you to reach a broader, national audience too because they’re national numbers and so not reduced to just your local area. If your business is building or already a dynamic force in your market, Smart Numbers help to legitimise a business’ place on a national scale. They give the impression of a much larger enterprise which customers can trust to easily cover service areas everywhere.

We’ll find the perfect number for your business

Smart businesses use Smart Numbers.

How to Get a Smart Number

Let’s find the perfect Smart Number for your business.

Check your number at: thenumberingsystem.com.au

eg: 1300 YOURBUSINESS

After you purchase the number you will need a company like Zintel to connect to the telecommunication grid.

Number not available?
OR need help setting up your
Number?

Call us on

1800 946 835

Speak to a Smart
Number Expert

We’ll call you back as soon as possible

Getting Smart Numbers is quick and easy with a telecommunications specialist like Zintel. We offer a range of telecommunication solutions for businesses on the verge of breaking through from a small business to a medium or large scale enterprise. Our services can be tailored to what your business needs and easily grown to suit changing circumstances and the broadening of your brand presence. Our experts are the best in their field, offering intuitive, affordable and insightful solutions to how your business communicates with its customers.

When you choose Zintel to manage your Smart Numbers and telecommunications, you’re choosing experts in the industry who know how to help you get the most from your customer communications. Our Smart Numbers can be offered as flexible toll-free numbers which allow you to answer business calls when it suits you. They are also portable allowing you to move offices or even relocate to different states without service interruption. We can arrange for call-forwarding facilities which capture every customer call and ensure your relocations go as smoothly as possible. This also helps with marketing and advertising material because your number won’t change, regardless of where your business ultimately leads.

How much do smart numbers cost?

You can get a fast and easy quote from us for your Smart Numbers either online or by calling a Zintel consultant today. We’ll help you to find the best type of number for your particular business and help you select the best letters for your company profile. With your premium number from Zintel, you get access to free 24/7 customer service as well as gaining access to free and valuable call analytics. There is no expensive or complicated hardware additions, and the set-up is quick and easy.

We can also take over the management of any existing Smart Numbers or telecommunications arrangement that your business is currently using. We are committed to offering our customers the latest in call management software and technology to deliver crystal clear call quality, insightful and meaningful data insights as well as the most affordable and cost-effective pricing model. Every service that we offer is scalable and adaptive so we can service Australian businesses of all sizes and stay with you as you grow and develop.

Call a Zintel consultant today to arrange your new Smart Numbers and start your business moving toward dominating the market with a big, national and memorable presence.

Benefits of a Smart Number?

A Smart Number is a smart business decision.

Become more memorable by your customers

A Smart Number is simply easier to remember because it’s catchy and unique. Customers can memorise your number just by seeing it once. Which means when it comes time to call you, they won’t even need to look you up.

Increase Call Volume. Get More Sales Calls

More people call Smart Numbers and more people recommend them to their friends. So get ready for your business to enjoy more new business calls.

Reach a National Audience Advertise Australia Wide

Smart Numbers aren’t limited to your local area so your business can actually reach all of Australia. Whether you’re ready to expand now…or down the track, a Smart Number gives your business more options.

Appear Bigger
than You are

Smart Numbers tell your customers you’re a trustworthy, professional business. If you’re just starting out…a Smart Number will also suggest that your business is bigger than you actually are. This will give you the business leads to grow into the business you want to become.

See how your business can benefit

There are so many good reasons
to sign up for a Smart Number today

Toll Free Numbers chart
Flexible

Flexible

Our toll-free number gives you the flexibility to answer your business calls where and when it suits you

Portable

Portable

Your toll-free number can go with you when you’re on the move, using our call forwarding feature allows you to move easily from the office to the job site (or school pickup) and never miss a call.

Scalable

Scalable

Is your business growing? Do you have separate people for sales and customer service? Use IVR to help get the right calls to the right people.

Relocatable

Relocatable

Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a tollfree number – this worry can disappear, you can take you tollfree number anywhere in the country!!

Reportable

Reportable

Convinced that digital marketing is delivering you high volumes of sales calls – but want to know for sure?? Use our call management reporting to determine which marketing channel is actually driving results.

How Smart Numbers Works

It’s not genius. It just feels that way.

No additional software/app or hardware needed. Works through your
existing mobile/landline provider. Does not require the internet to answer calls

Why Zintel?

At least some small business decisions are easy.

We are your one-stop-shop for managing your calls. Small businesses rely on Zintel.

Support

Small businesses need big support

We know it can be tough figuring things out on your own. That’s why our Australian based
technical support team is always here for you, 24/7. We work around the clock, handling over 1500 support enquiries every month.

Reliability

Don’t let a poor quality call signal a poor quality business

We only use Tier 1 corporate grade networks such as Optus and Vocus to ensure maximum reliability. 99.97% uptime, uncapped calling ability (we don’t limit the number of concurrent calls to your 1300 number) and our robust VOIP technology is not like the rest.

Expertise

You manage your business

All Zintel 1300 numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.

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We allow you to get the most out of your number.

Craig
Zintel is a critical part of our business.
They respond quickly and efficiently to our requests.
Craig
Agent in a Box

Too often we speak with customers who are doing a great job but are missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.

Luckily the frustration of mixed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional and put an end to your calls going to your competitors.

Number Type 1300 Number
Call Features Call Forwarding
Call Overflow
Voice to Emai
Plan Basic
WHAT TO LOOK FOR WHEN GETTING A 1300 NUMBER?

Totally upfront. We make our fine print big print.

What to Look for What to Avoid

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Tier 1 provider with corporate grade up time and system redundancies Low quality VoIP infrastructure that can cause bad connections

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.

Unlimited concurrent calls as much as your answer point can handle. Potentially limit your concurrent calls to less than 5

Leasing your Number

Keep control of your number

You are free to use any number and take it with you if required. If you want a specific number - buy it from the government website
thenumberingsystem.com.au so you keep full control.
Provider buying your number from thenumberingsystem.com.au and will lease it back to you at a higher rate.
Smart Number Call Features

Features that will change the way you do business

When you buy an inbound number through Zintel, you can instantly improve your business with our included call features.

Call Forwarding

Call Forwarding

Call Overflow – Sequential

Call Overflow – Sequential

Call Overflow – Least Recent

Call Overflow – Least Recent

Percentage Call Splaying

Percentage Call Splaying

Business Hours Routing

Business Hours Routing

Time & Day-Based Routing

Time & Day-Based Routing

State-Based Routing

State-Based Routing

Geographic Routing

Geographic Routing

Roster Routing

Roster Routing

Simultaneous Ring

Simultaneous Ring

Simple IVR

Simple IVR

Complex IVR

Complex IVR

Key Press to Answer

Key Press to Answer

Call Blocking

Call Blocking

Call Announce

Call Announce

Inbound Caller Display

Inbound Caller Display

Outbound Caller Display

Outbound Caller Display

Inbound Call Recording

Inbound Call Recording

Outbound Call Recording

Outbound Call Recording

Call Reporting & Analytics

Call Reporting & Analytics

Greetings & Custom Messages

Greetings & Custom Messages

Voice to Email

Voice to Email

Missed Call Alert – SMS

Missed Call Alert – SMS

Missed Call Alert – Email

Missed Call Alert – Email

Postcode Prompting

Postcode Prompting

Virtual Receptionist

Virtual Receptionist

Professional Voice Talent Recording

Professional Voice Talent Recording

Email to SMS

Email to SMS

See how your business can benefit

CALL MANAGEMENT FEATURES

Features that will change your business.

You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.

Our team maximises what your business can do

Compare Your Options

Which type of number suits your business?

Easily find the difference between 1300 Number, 1800 Numbers and Local Virtual Numbers to ensure you make the best decision for your business

1300 Numbers 1800 Numbers Local Virtual Number
Plans Available Available on all plans Available on all plans Available on all plans
Cost to your customer, when they call Cost fo local calls Free Call Cost of local calls
Cost to your business Refer to plan specifications Refer to plan specifications Refer to plan specifications
Number Example 1300 123 123 1800 123 123 (02) 8598 8571
(03) 9190 8917
(07) 3708 3266
(08) 7221 1627
Feature Compatibility Compatible with ALL features Compatible with ALL features Not Compatible with:
Geographic Routing
Restricted Call Access

Need help deciding? We’re always here to help…

Smart Number Add-ons

Business Boosters: Handle calls more professionally.

Professional Call Recording

Your business can sound just as professional as Australia’s leading big businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice greeting, voice-mail and IVR menu and install it in your system. It’s a great way to give your business a professional edge.

Virtual Receptionist

Want every call to be answered by a friendly professional? Virtual Receptionist is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying one. How it works is that our Australian-based call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.

Getting Started

Signing up is as easy as 1-2-3.

You manage your business. Let us manage your call

STEP1

Choose your number

Secure your new inbound number, local number or transfer a number you already own in a few simple steps.

STEP2

Select Your Value Plan

Select your plan, or we can recommend the right plan for you. Our support team is ready to answer any questions you have right now.

STEP3

Setup your features

You’ve got powerful call features at your fingertips. We’ll help you customise them to work for your business.

Need help deciding? We’re always here to help

Transfer Existing Number

Make the Switch without missing a beat!

Check circle

Complete freedom of choice!

Keep your existing numbers or pick new numbers

Check circle

We make switching seamless

Zero downtime, no porting fees, 30 day money back guarantee

Check circle

Start saving with our all-inclusive plans

Plans start from $15 a month with
included calls and call features

Risk Free 30 Day Money Back Guarantee | No Porting Fees

Transfer your number

SMART NUMBER COST & PLANS

A smart business decision you won’t regret.

STEP1

Choose Your Number Types

From $5 Per Month

How It Works

STEP2

Select Your Value Plan

From $0 Per Month

Pricing and Plans

STEP3

Select Your Advanced Features

From $5 Per Month

Call Features

Need help getting started? Call us on 1800 946 835

Achieving outstanding results over and over again.

Setup was easy and quick. The Zintel team were very efficient.
Ray
Gen Connect
Best investment for a small business. Love it.
Malintha
Demel Lawyers
Nice speedy customer service. Easy to use.
Jayesh
Archisys
New office

Starting a new office?

Start off on the right foot with a professional image that makes your business look bigger.

View Case Study
Growing business

Growing Business?

We’ll help you grow your business and figure our what’s working for you and what isn’t.

View Case Study

Frequently Asked Questions.

A Smart Number in an inbound number (1300, 1800) that is alphanumeric or has highly recognisable pattern. For example: 1300 YOURBUSINESS or 1300 333 333.

Call Our Smart Number experts on 1800 946 835 for more information.

You can purchase a smart number directly from the government website at: thenumberingsystem.com.au. This website allows you to search different numbers to see if the one you had in mind is available. For help finding the number call us on 1800 946 835.

Once you have purchased the number it will generally take 2-3 business days to set up.

You can search for the number on the government website thenumberingsystem.com.au. If the number is available, you can purchase the number straight from this website. Once you have connected the number we can assist in connecting you to the network.

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We’ll help find the best plan and
smart number for your business

We’ll help find the best plan and 1300 Number for your Business.

Request a Callback from our experts