What is Key Press to Answer?
Choose what happens next with a simple click.
A message announces whether your call comes from any of your virtual numbers, or whether it’s a personal call. You can either take the call yourself by pressing any key to answer. Key Press to Answer has a lot in common with Call Announce. The main difference is that you only answer your call if you choose to press any key on your phone.
Why use Key Press to Answer?
When you know who’s calling, choosing what to do next is easy.
Find out who’s calling you
With all the important information at your fingertips, you’ll know where the call has come from, and you’ll be able to decide where the call goes next.
Choose how it’s answerede
A simple keypress lets you answer it yourself. Or you can forward the call on to a team member, or let it go to your personal or business voicemail. It’s totally up to you.
Stay in control
Avoid unnecessary interruptions. Only answer the most important calls so you can get more done. Use the technology to create boundaries that keep your business and personal lives separate.
How does it work?
You can decide when to answer or divert your calls.
Who uses Interactive Voice Response?
For businesses who want to prioritise their time and calls.
Zintel Customer Case Study
Laura runs a small but busy real estate agency. All the calls to her 1800 number go to his mobile. Laura struggles to identify whether a call is for business (from the 1800 number) or for personal. This means that work and personal messages often get muddled up. And she often misses important business calls because she isn’t always available to chat.
With Key Press to Answer combined with Call Overflow, Laura can now identify where the call is coming from and whether it’s personal or business. When Laura isn’t available to chat, she overflows business calls to her agents’ mobiles. If all her agents are unavailable, the calls are sent to Voice to Email so they can follow it up later.
Compatibility with inbound numbers.
Frequently Asked Questions.
All they hear is ringing until someone answers or it switches over to voicemail.
Yes. You can combine Key Press to Answer with Call Overflow. This can create a chain of numbers who can pick up the call.
All other features
Other tools that will transform your business.
We’re always here to help.
See how your business can benefit from Key Press to Answer