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Word Numbers

Become memorable for your customers with a Zintel Smart Number.

Get more sales leads with a personalised number.

Number Availability Find the right number
We will help you find the perfect smart number for your business
Transfer your existing number
Seamless porting to Zintel lets you
continue with business with no downtime
Best Investment for a small business. Love it
Demel Lawyers

Word Numbers.

Smart Numbers smallbusiness

Word numbers can be a great way to build national brand awareness and help your business achieve a stronger brand presence in your market. The best phone words are the simplest. They immediately invoke the idea and image of your brand, your services and products, and the fastest way to get in contact with you from anywhere in Australia. Team up with Zintel to discover affordable and scalable telecommunications solutions that can help your business achieve its objectives, growing bigger, becoming more trusted and increasing sales all with the right telecommunication management and support.

We’ll find the perfect number for your business

Smart businesses use Smart Numbers.

Benefits of a Phone Name?

A Phone Name is a smart business decision.

Become more memorable by your customers

A Smart Number is simply easier to remember because it’s catchy and unique. Customers can memorise your number just by seeing it once. Which means when it comes time to call you, they won’t even need to look you up.

Increase Call Volume. Get More Sales Calls

More people call Smart Numbers and more people recommend them to their friends. So get ready for your business to enjoy more new business calls.

Reach a National Audience Advertise Australia Wide

Smart Numbers aren’t limited to your local area so your business can actually reach all of Australia. Whether you’re ready to expand now…or down the track, a Smart Number gives your business more options.

Appear Bigger
than You are

Smart Numbers tell your customers you’re a trustworthy, professional business. If you’re just starting out…a Smart Number will also suggest that your business is bigger than you actually are. This will give you the business leads to grow into the business you want to become.

See how your business can benefit

There are so many good reasons
to sign up for a Phone Name today

Toll Free Numbers chart
Flexible

Flexible

Our toll-free number gives you the flexibility to answer your business calls where and when it suits you

Portable

Portable

Your toll-free number can go with you when you’re on the move, using our call forwarding feature allows you to move easily from the office to the job site (or school pickup) and never miss a call.

Scalable

Scalable

Is your business growing? Do you have separate people for sales and customer service? Use IVR to help get the right calls to the right people.

Relocatable

Relocatable

Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a tollfree number – this worry can disappear, you can take you tollfree number anywhere in the country!!

Reportable

Reportable

Convinced that digital marketing is delivering you high volumes of sales calls – but want to know for sure?? Use our call management reporting to determine which marketing channel is actually driving results.

How Word Numebrs Work

It’s not genius. It just feels that way.

How does word numbers work?

Word numbers are phone numbers made up of a combination of memorable letters and numerals to help entrench your brand in your market and the minds of your customers. The letters in your chosen word correspond to numbers on a phone keypad that a customer can use to decode a phone number quickly and easily. A business chooses word numbers which reflect their brand, their core service offering or something else memorable about them to help customers think of them first and, hopefully, recall a business telephone number instantly. Recent studies into the effectiveness of word numbers by Roy Morgan Research revealed that 92% of Australians were aware of word numbers by February 2006*. That was just two years after they were officially introduced to Australia by the Australian Communications and Media Authority (ACMA) in August 2004. That’s a big awareness jump! It’s been estimated that call volume can double when using word numbers or Phone Name.

Advertising and marketing for your business comes in a variety of forms and a word phone number can be a valuable, cost-effective and long-term investment for your business. The longer your business is associated with an easily recalled and intuitive phone number, the stronger your brand message becomes and the longer it is likely to last in your desired market.

There is no additional software or hardware requirements. Our system works with your infrastructure and existing providers. The internet is not required to answer calls. You have the option of generating a national toll-free number (1800 phone words) or national 1300 phone words. Calls received to your smart word phone number are routed to whatever destination you need including other landline numbers or mobile numbers. Set up working hours and rules which direct customers to the appropriate responder at the appropriate time and never miss a customer call again.

No additional software/app or hardware needed. Works through your
existing mobile/landline provider. Does not require the internet to answer calls

Why Zintel?

At least some small business decisions are easy.

We are your one-stop-shop for managing your calls. Small businesses rely on Zintel.

Support

Small businesses need big support

We know it can be tough figuring things out on your own. That’s why our Australian based
technical support team is always here for you, 24/7. We work around the clock, handling over 1500 support enquiries every month.

Reliability

Don’t let a poor quality call signal a poor quality business

We only use Tier 1 corporate grade networks such as Optus and Vocus to ensure maximum reliability. 99.97% uptime, uncapped calling ability (we don’t limit the number of concurrent calls to your 1300 number) and our robust VOIP technology is not like the rest.

Expertise

You manage your business

All Zintel 1300 numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.

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We allow you to get the most out of your number.

Craig
Zintel is a critical part of our business.
They respond quickly and efficiently to our requests.
Craig
Agent in a Box

Too often we speak with customers who are doing a great job but are missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.

Luckily the frustration of mixed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional and put an end to your calls going to your competitors.

Number Type 1300 Number
Call Features Call Forwarding
Call Overflow
Voice to Emai
Plan Basic
Word Numbers Call Features

Features that will change the way you do business

When you buy an inbound number through Zintel, you can instantly improve your business with our included call features.

Call Forwarding

Call Forwarding

Call Overflow – Sequential

Call Overflow – Sequential

Call Overflow – Least Recent

Call Overflow – Least Recent

Percentage Call Splaying

Percentage Call Splaying

Business Hours Routing

Business Hours Routing

Time & Day-Based Routing

Time & Day-Based Routing

State-Based Routing

State-Based Routing

Geographic Routing

Geographic Routing

Roster Routing

Roster Routing

Simultaneous Ring

Simultaneous Ring

Simple IVR

Simple IVR

Complex IVR

Complex IVR

Key Press to Answer

Key Press to Answer

Call Blocking

Call Blocking

Call Announce

Call Announce

Inbound Caller Display

Inbound Caller Display

Outbound Caller Display

Outbound Caller Display

Inbound Call Recording

Inbound Call Recording

Outbound Call Recording

Outbound Call Recording

Call Reporting & Analytics

Call Reporting & Analytics

Greetings & Custom Messages

Greetings & Custom Messages

Voice to Email

Voice to Email

Missed Call Alert – SMS

Missed Call Alert – SMS

Missed Call Alert – Email

Missed Call Alert – Email

Postcode Prompting

Postcode Prompting

Virtual Receptionist

Virtual Receptionist

Professional Voice Talent Recording

Professional Voice Talent Recording

Email to SMS

Email to SMS

See how your business can benefit

CALL MANAGEMENT FEATURES

Features that will change your business.

You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.

Our team maximises what your business can do

Compare Your Options

Which type of number suits your business?

Easily find the difference between 1300 Number, 1800 Numbers and Local Virtual Numbers to ensure you make the best decision for your business

1300 Numbers 1800 Numbers Local Virtual Number
Plans Available Available on all plans Available on all plans Available on all plans
Cost to your customer, when they call Cost fo local calls Free Call Cost of local calls
Cost to your business Refer to plan specifications Refer to plan specifications Refer to plan specifications
Number Example 1300 123 123 1800 123 123 (02) 8598 8571
(03) 9190 8917
(07) 3708 3266
(08) 7221 1627
Feature Compatibility Compatible with ALL features Compatible with ALL features Not Compatible with:
Geographic Routing
Restricted Call Access

Need help deciding? We’re always here to help…

Word Numbers Add-ons

Business Boosters: Handle calls more professionally.

Professional Call Recording

Your business can sound just as professional as Australia’s leading big businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice greeting, voice-mail and IVR menu and install it in your system. It’s a great way to give your business a professional edge.

Virtual Receptionist

Want every call to be answered by a friendly professional? Virtual Receptionist is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying one. How it works is that our Australian-based call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.

Getting Started

Signing up is as easy as 1-2-3.

You manage your business. Let us manage your call

STEP1

Choose your number

Secure your new inbound number, local number or transfer a number you already own in a few simple steps.

STEP2

Select Your Value Plan

Select your plan, or we can recommend the right plan for you. Our support team is ready to answer any questions you have right now.

STEP3

Setup your features

You’ve got powerful call features at your fingertips. We’ll help you customise them to work for your business.

Need help deciding? We’re always here to help

Transfer Existing Number

Make the Switch without missing a beat!

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Complete freedom of choice!

Keep your existing numbers or pick new numbers

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We make switching seamless

Zero downtime, no porting fees, 30 day money back guarantee

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Start saving with our all-inclusive plans

Plans start from $15 a month with
included calls and call features

Risk Free 30 Day Money Back Guarantee | No Porting Fees

Transfer your number

Word Numbers COST & PLANS

A smart business decision you won’t regret.

STEP1

Choose Your Number Types

From $5 Per Month

How It Works

STEP2

Select Your Value Plan

From $0 Per Month

Pricing and Plans

STEP3

Select Your Advanced Features

From $5 Per Month

Call Features

Need help getting started? Call us on 1800 946 835

Achieving outstanding results over and over again.

Setup was easy and quick. The Zintel team were very efficient.
Ray
Gen Connect
Best investment for a small business. Love it.
Malintha
Demel Lawyers
Nice speedy customer service. Easy to use.
Jayesh
Archisys
New office

Starting a new office?

Start off on the right foot with a professional image that makes your business look bigger.

View Case Study
Growing business

Growing Business?

We’ll help you grow your business and figure our what’s working for you and what isn’t.

View Case Study

Getting word numbers is quick and easy with a telecommunications specialist like Zintel. We offer a range of telecommunication solutions for businesses on the verge of breaking through from a small business to a medium or large scale enterprise. Our services can be tailored to what your business needs and easily grown to suit changing circumstances and the broadening of your brand presence. Our experts are the best in their field, offering intuitive, affordable and insightful solutions to how your business communicates with its customers.

Getting word numbers, sometimes referred to as smart numbers, can be done in a couple of ways. You can use thenumberingsystem.com.au to locate the right number for your business or, if you can’t find an available number or you need help setting up the number you’re looking for then you can call us on 1800 946 835 and our friendly experts can get the ball rolling for you and explain how the process works.

Word numbers or smart numbers are designed to be easily recalled and to support your business’ brand image to help marketing and advertising opportunities reap the best results. Customers are able to memorise a smart number from only a first glance, particularly if it reflects something intrinsic to your service offering. This helps to make important cognitive associations throughout your customer markets that can be easily referred to friends and family. More people call smart numbers, and more people will recommend them because they’re easily recalled and easily passed on.

 

These kinds of contact numbers are also very long-lived so you whatever stage your business is currently in, your word number or smart number can keep up. They allow you to reach a broader, national audience too because they’re national numbers and so not reduced to just your local area. If your business is building or already a dynamic force in your market, word numbers help to legitimise a business’ place on a national scale. They give the impression of a much larger enterprise which customers can trust.

 

When you choose Zintel to manage your word numbers and telecommunications, you’re choosing experts in the industry who know how to help you get the most from your customer communications. Our word numbers can be offered as flexible toll-free numbers which allow you to answer business calls when it suits you. They are also portable allowing you to move offices or even relocate to different states without service interruption. We can arrange for call-forwarding facilities which capture every customer call and ensure your relocations go as smoothly as possible. This also helps with marketing and advertising material because your number won’t change, regardless of where your business ultimately leads.

Finally, word numbers from Zintel offer your business clear and reportable insights into how well your customer service is performing. Use our call management reporting to determine which marketing channels are the strongest performers and accurately measure call volumes. Mine reports for insights into where to focus the brand, which customer service operators are the highest performing and how to adapt to changing influences within your market.

We offer our business customers a range of scalable telecommunications solutions depending on the size, volume and needs of your business. Get in contact with a consultant today to discuss how we can help your business build a stronger brand image, become more memorable in your chosen markets and report on the strengths and successes of your customer relations with our word numbers and call management systems.

* Phone Word Awareness, Usage and Dial-ability Omnibus Telephone Survey Results (Report). 1.0. Roy Morgan Research. March 2006.

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We’ll help find the best plan and
Word Numbers for your business

We’ll help find the best plan and 1300 Number for your Business.

Request a Callback from our experts