Complete freedom of choice!
Keep your existing numbers or pick new numbers
Word numbers can be a great way to build national brand awareness and help your business achieve a stronger brand presence in your market. The best phone words are the simplest. They immediately invoke the idea and image of your brand, your services and products, and the fastest way to get in contact with you from anywhere in Australia. Team up with Zintel to discover affordable and scalable telecommunications solutions that can help your business achieve its objectives, growing bigger, becoming more trusted and increasing sales all with the right telecommunication management and support.
A Smart Number is simply easier to remember because it’s catchy and unique. Customers can memorise your number just by seeing it once. Which means when it comes time to call you, they won’t even need to look you up.
More people call Smart Numbers and more people recommend them to their friends. So get ready for your business to enjoy more new business calls.
Smart Numbers aren’t limited to your local area so your business can actually reach all of Australia. Whether you’re ready to expand now…or down the track, a Smart Number gives your business more options.
Smart Numbers tell your customers you’re a trustworthy, professional business. If you’re just starting out…a Smart Number will also suggest that your business is bigger than you actually are. This will give you the business leads to grow into the business you want to become.
See how your business can benefit
Word numbers are phone numbers made up of a combination of memorable letters and numerals to help entrench your brand in your market and the minds of your customers. The letters in your chosen word correspond to numbers on a phone keypad that a customer can use to decode a phone number quickly and easily. A business chooses word numbers which reflect their brand, their core service offering or something else memorable about them to help customers think of them first and, hopefully, recall a business telephone number instantly. Recent studies into the effectiveness of word numbers by Roy Morgan Research revealed that 92% of Australians were aware of word numbers by February 2006*. That was just two years after they were officially introduced to Australia by the Australian Communications and Media Authority (ACMA) in August 2004. That’s a big awareness jump! It’s been estimated that call volume can double when using word numbers or Phone Name.
Advertising and marketing for your business comes in a variety of forms and a word phone number can be a valuable, cost-effective and long-term investment for your business. The longer your business is associated with an easily recalled and intuitive phone number, the stronger your brand message becomes and the longer it is likely to last in your desired market.
There is no additional software or hardware requirements. Our system works with your infrastructure and existing providers. The internet is not required to answer calls. You have the option of generating a national toll-free number (1800 phone words) or national 1300 phone words. Calls received to your smart word phone number are routed to whatever destination you need including other landline numbers or mobile numbers. Set up working hours and rules which direct customers to the appropriate responder at the appropriate time and never miss a customer call again.
No additional software/app or hardware needed. Works through your
existing mobile/landline provider. Does not require the internet to answer calls
We are your one-stop-shop for managing your calls. Small businesses rely on Zintel.
We know it can be tough figuring things out on your own. That’s why our technical support team is always here for you, 24/7. We work around the clock, handling over 1500 support enquiries every month.
We only use Tier 1 corporate grade networks such as Optus and Vocus to ensure maximum reliability. 99.97% uptime, uncapped calling ability (we don’t limit the number of concurrent calls to your 1300 number) and our robust VOIP technology is not like the rest.
All Zintel 1300 numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.
Too often we speak with customers who are doing a great job but are missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.
Luckily the frustration of mixed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional and put an end to your calls going to your competitors.
|Number Type||1300 Number|
Voice to Emai
When you buy an inbound number through Zintel, you can instantly improve your business with our included call features.
You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.
Just because you’re a small business doesn’t mean you need to look small.
We helped John the plumber look bigger than he is by setting up an IVR solution for sales, finance and general. All pointing to his mobile
Never miss a lead with the Zintel call management system.
We helped Kev the milkman turn our Voice to Email feature into a seamless over the phone ordering system.
Keeping you connected to yourcustomers
We help many Auto Mechanics deliver their car pickup messages using the Email2SMS feature
Always know how your website and campaigns are performing
We help Garry measure the success of the websites he builds, by providing a unique tollfree number for each site – so he can show his clients how many calls the sites are generating.
Easily find the difference between 1300 Number, 1800 Numbers and Local Virtual Numbers to ensure you make the best decision for your business
|1300 Numbers||1800 Numbers||Local Virtual Number|
|Plans Available||Available on all plans||Available on all plans||Available on all plans|
|Cost to your customer, when they call||Cost fo local calls||Free Call||Cost of local calls|
|Cost to your business||Refer to plan specifications||Refer to plan specifications||Refer to plan specifications|
|Number Example||1300 123 123||1800 123 123||(02) 8598 8571
(03) 9190 8917
(07) 3708 3266
(08) 7221 1627
|Feature Compatibility||Compatible with ALL features||Compatible with ALL features||Not Compatible with:
Restricted Call Access
Your business can sound just as professional as Australia’s leading big businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice greeting, voice-mail and IVR menu and install it in your system. It’s a great way to give your business a professional edge.
Want every call to be answered by a friendly professional? Virtual Receptionist is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying one. How it works is that our call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.
You manage your business. Let us manage your call
Secure your new inbound number, local number or transfer a number you already own in a few simple steps.
You’ve got powerful call features at your fingertips. We’ll help you customise them to work for your business.
Keep your existing numbers or pick new numbers
Zero downtime, no porting fees, 30 day money back guarantee
Plans start from $15 a month with
included calls and call features
Risk Free 30 Day Money Back Guarantee | No Porting Fees
Getting word numbers is quick and easy with a telecommunications specialist like Zintel. We offer a range of telecommunication solutions for businesses on the verge of breaking through from a small business to a medium or large scale enterprise. Our services can be tailored to what your business needs and easily grown to suit changing circumstances and the broadening of your brand presence. Our experts are the best in their field, offering intuitive, affordable and insightful solutions to how your business communicates with its customers.
Getting word numbers, sometimes referred to as smart numbers, can be done in a couple of ways. You can use thenumberingsystem.com.au to locate the right number for your business or, if you can’t find an available number or you need help setting up the number you’re looking for then you can call us on 1800 946 835 and our friendly experts can get the ball rolling for you and explain how the process works.
Word numbers or smart numbers are designed to be easily recalled and to support your business’ brand image to help marketing and advertising opportunities reap the best results. Customers are able to memorise a smart number from only a first glance, particularly if it reflects something intrinsic to your service offering. This helps to make important cognitive associations throughout your customer markets that can be easily referred to friends and family. More people call smart numbers, and more people will recommend them because they’re easily recalled and easily passed on.
These kinds of contact numbers are also very long-lived so you whatever stage your business is currently in, your word number or smart number can keep up. They allow you to reach a broader, national audience too because they’re national numbers and so not reduced to just your local area. If your business is building or already a dynamic force in your market, word numbers help to legitimise a business’ place on a national scale. They give the impression of a much larger enterprise which customers can trust.
When you choose Zintel to manage your word numbers and telecommunications, you’re choosing experts in the industry who know how to help you get the most from your customer communications. Our word numbers can be offered as flexible toll-free numbers which allow you to answer business calls when it suits you. They are also portable allowing you to move offices or even relocate to different states without service interruption. We can arrange for call-forwarding facilities which capture every customer call and ensure your relocations go as smoothly as possible. This also helps with marketing and advertising material because your number won’t change, regardless of where your business ultimately leads.
Finally, word numbers from Zintel offer your business clear and reportable insights into how well your customer service is performing. Use our call management reporting to determine which marketing channels are the strongest performers and accurately measure call volumes. Mine reports for insights into where to focus the brand, which customer service operators are the highest performing and how to adapt to changing influences within your market.
We offer our business customers a range of scalable telecommunications solutions depending on the size, volume and needs of your business. Get in contact with a consultant today to discuss how we can help your business build a stronger brand image, become more memorable in your chosen markets and report on the strengths and successes of your customer relations with our word numbers and call management systems.
* Phone Word Awareness, Usage and Dial-ability Omnibus Telephone Survey Results (Report). 1.0. Roy Morgan Research. March 2006.
We’ll help find the best plan and 1300 Number for your Business.