1800 Numbers

What are 1800 numbers?

1800 numbers are 10 digit numbers e.g. 1800 946 835
They are known as “free call” or “toll free” services because when dialed from a landline in Australia the call is free for the consumer
1800 numbers are an effective, simply and affordable way for your customers and stakeholders to connect to your business no matter where you or they are.

How do 1800 numbers work?

1800 numbers are virtual services that have no infrastructure or cabling requirements.
We point the 1800 number directly to your fixed line or mobile phone number.
They have greater functionality than a landline, inbound numbers provide you with flexible and tailored solutions for handling your incoming phone traffic.
Our 1800 numbers are equipped with smart features such as automatic call distribution, call diversion, call routing and customised voice response. This means we can tailor and enhance your call handling solution to suit your business needs.

What's the difference between a 1800 number and a normal fixed line

Unlike standard landlines, inbound numbers have additional functionality to enable calls to be handled in multiple locations based on your requirements.
This includes the flexibility to take your 1800 number with you when you relocate anywhere in Australia.
Most of these features can be utilised together, providing you with a complete solution for handling your incoming calls.

What's the difference between 1800 numbers and 1300 numbers?

The main difference between these 2 types of numbers is how the call charges work for the calling party.
For the calling party, dialing an 1800 number from a landline is free. A flat fee is charged for dialling a 1300 number.
Calls that originate from mobile phones will be charged to the caller at a rate determined by their mobile phone carrier for both 1300 and 1800 numbers.

Benefits for your business:

Toll free encourages enquires for your products and service.
Increase sales and revenue.
Give your business a professional image.

Pricing

Next step

Go to our shop now to get connected on one of our great plans. You can even take a 30 day free trial if you aren't sure if it is what you need.

If you need more information about 1300 numbers call 1800 881 272 or Click Here to send an online enquiry and we'll call you back within one business day.

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